St Anthony's Road, Walker, Newcastle upon Tyne, NE6 2NN

Online: Contact Us Online
Telephone: 0191 219 6100 (Out of hours: 111)

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Repeat Prescriptions

We run a computerised system to issue repeat prescriptions which have already been agreed with your doctor.


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PRESCRIPTIONS

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Other Ways to Order Your Prescriptions

  1. Telephone:
    Call our dedicated prescription line and leave your request on the answering machine. Tel: 0191 219 6124.
  2. In Person:
    Please return the repeat prescription form from your last prescription with the items requested ticked.
  3. Chemist:
    Arrange with a local chemist to request & collect your prescription. See Collection points section below.
  4. By Post:
    Post the computerised repeat prescription slip indicating the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting please remember to give at least one weeks notice for a first class stamp and longer if using second class.

If you request a medication which is not on repeat a message will be sent to the doctor to enquire about this, and they may not issue it without seeing you.

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Contact Us Online

You can contact us about a medical, administrative or prescription issue by clicking HERE.

Answer a few short questions and we will get back to you within 2 working days. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday to Friday between the hours of 6pm to 9am. Please contact 111 during out of hours or 999 if this is an emergency.

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When will my Prescription be ready?

Prescriptions will be ready for collection in two working days (longer by post) if you will be picking the prescription up from the surgery.

Request ReceivedScript Ready By

Monday

Wednesday

Tuesday

Thursday

Wednesday

Friday

Thursday

Monday

Friday

Tuesday

For Example
A script received on Tuesday at 4pm will be ready for collection
on Thursday after 4pm.

Please request repeat prescriptions well in advance of public holidays, etc.

For those that request their prescription be sent to a local pharmacy then the time will be dependant on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.

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Collection Points

Patients can either collect their prescription from the surgery or a chemist of their choice.

In order for prescriptions to be collected from a chemist, patients need to register at their chemist of choice for the 'Prescription Collection Service'. Once the Chemist has agreed to collection on your behalf, Patients then need to instruct the Practice which must be in writing - forms are available from most chemists.

Electronic Prescriptions Service

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from. Find out how this could save you time by downloading our leaflet.

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Useful Information

Each drug has two names - the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.

Please book your medications review appointment at least 10 days before your medication runs out.

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Free Prescriptions

Medicines are free to: pensioners, children under 16, people under 19 years old and in full time education, pregnant or nursing mothers, and people suffering from one of a number of specified individual conditions, people on income support or family credit.