Other Ways to Order Your Prescriptions
- Telephone:
Call our dedicated prescription line and leave your request on the answering machine. Tel: 0191 219 6124. - In Person:
Please return the repeat prescription form from your last prescription with the items requested ticked. - Chemist:
Arrange with a local chemist to request and collect your prescription, see Prescription Collection Points. - By Post:
Post the computerised repeat prescription slip indicating the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting please remember to give at least one weeks notice for a first class stamp and longer if using second class.
If you request a medication which is not on repeat a message will be sent to the doctor to enquire about this, and they may not issue it without seeing you.
Prescription Queries
Answer a few short questions and we will get back to you within 2 working days.
See Contact Us Online about your Prescription for further information.
When will my Prescription be ready?
Prescriptions will be ready for collection in two working days (longer by post) if you will be picking the prescription up from the surgery.
| Request Received | Script Ready By |
|---|---|
Monday | Wednesday |
Tuesday | Thursday |
Wednesday | Friday |
Thursday | Monday |
Friday | Tuesday |
For Example | |
Please request repeat prescriptions well in advance of public holidays, etc.
For those that request their prescription be sent to a local pharmacy then the time will be dependant on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.
Collection Points
Patients can either collect their prescription from the surgery or a chemist of their choice.
In order for prescriptions to be collected from a chemist, patients need to register at their chemist of choice for the 'Prescription Collection Service'. Once the Chemist has agreed to collection on your behalf, Patients then need to instruct the Practice which must be in writing, forms are available from most chemists.
Electronic Prescriptions Service
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
Useful Information
Each drug has two names, the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.
Please book your medications review appointment at least 10 days before your medication runs out.
Prescription Charges and Exemptions
The NHS prescription charge is a flat rate amount which successive Governments have thought it reasonable to charge for those who can't afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need a lot of medication.
Prescription charges and Prescription Prepayment Certificates (PPC).